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FAQ

 

Q: What is the standard to inspect LCD?
A: When we test a piece of LCD, the first thing we should do is to see the appearance, pay attention to the mirror surface whether it has scratches, pressed mark, pit or not. The second thing we mainly test is to check the display whether it is short circuit, blank, lack of painting, white screen, black screen, flash screen, dark display, unstable, the bad backlight, no light, color change. If the phone has function board or side button, we need to test whether it uses normally. 

 

Q: What is the standard to inspect Flex?
A: From the appearance, whether the seat is damaged or not, the flex cable is seriously creasy or not, the subline is broken or not. Finally, to see whether the test works normally or not?

 

Q: How could I buy the products I need?

A: Buyers need to send required product details to us via e-mail, and then we will provide reasonable quotations as request.

 

Q: I need a part this is not on your website, how do I order it?
A: For any other part/ tool/ or accessory request please contact us by email or Skype. We will respond within 24 hours as to product availability and price.

 

Q: Why do I need to get a quotation first?
A: In our industry, prices for individual items can vary daily; most of the time in your favor. Many of the parts including older iPhone,iPad and Samsung parts can also become scarce at a moment’s notice. WS will also update firsthand messges in the Market information.


Q: What kind of warranty you offer?

A: We provide 1 year warranty for all.

 

Q: What kind of payment methods do you accept? ( TT is recommended )

A: There are serveral methods to completing payment:


     


Q: Do you accept Installment payments or cash on delivery?

A: We do not accept Installment payments or cash on delivery. All orders must be paid in full before they are shipped.


Q: Could you offer me wholesale prices?

A: We can offer wholesale prices for repair shops or customers with large orders.

 

Q: What kind of packaging you offer?

A: During the packaging process, preventive measures will be taken by us to assure that the goods are in a good condition during storage and delivery.

 


Q: What kind of shipping methods do you have?

A: We ship parts via FedEx, DHL, TNT, UPS, EMS, etc

 

          

 

Q: How much is the shipping costs?

A: Usually most of the logistics companies calculate the freight fee according to both the actual weight and size of the package(s). They will charge the fee based on the weight or size, whichever is larger. Please note that sometimes shipping to remote destinations requires more time and additional fees due to their international logistic policies.


Q: Can you ship batteries?

A: Yes, we can, and it takes up to 13 weeks to deliver it to you. Batteries must be shipped separately.

 

Q: What conditions should be considered to return goods

A: 1) Goods were delivered by Wsupreme.

    2) Goods are within warranty.

 

   

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